Ezaka
Agency
Independent
digital studio
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Your enquiry.
Your information.

What you share

When you use our contact form or AI assistant, we collect the details you provide, such as your name, email, phone number, business information, and message. AI conversations may be stored so we can understand and follow up on your enquiry. Please avoid sharing sensitive personal information.

How we use it

We use this information to answer questions, review project requests, and contact you about the services you asked about. Sending an enquiry does not subscribe you to marketing emails.

How the assistant works

The chatbot is an AI assistant, not a person. Messages are processed by our AI service provider, Anthropic, and our database and hosting providers to deliver replies and save enquiries. Automated answers may be inaccurate; confirm important project details with us.

Storage and protection

Enquiries are stored in an access-controlled dashboard. To reduce abuse, our intake service uses a hashed version of a connection IP address. The chat widget stores a session identifier in your browser’s session storage to keep your conversation together. We do not add advertising trackers to this website.

Your choices

You can contact us to ask about, correct, or request deletion of information you shared. We keep enquiries while needed for follow-up, service delivery, and applicable recordkeeping. You can also email us instead of using the chatbot.

Contact

Email ezaka.it@gmail.com with privacy questions or requests. Links to Facebook lead to a separate service governed by its own privacy policies.